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SUMMARY:Internal responses to COVID and how to plan for service development and change
DESCRIPTION:The staff experience of the Covid-19 pandemic: insights and actions\nThis session will outline the work we have been doing in Kent to secure a detailed understanding of how our workforce have been affected by Covid-19 at the various stages of the pandemic\, in their professional lives and beyond. Three surveys have been conducted to date\, with the insight having been highly influential in formulating an evidence-based organisational response to supporting our staff.\nFrom a methodological perspective\, the session will explore how we used a range of tools and techniques in conjunction with a standard survey approach to enhance the impact and actionability of findings.\nRachel Kennard\, Chief Analyst & Diane Trollope\, Service Manager OD & Engagement\, Kent County Council \nRapid Innovation and the COVID Response in Powys\nThis webinar will take you through the journey that Powys have been on during the past 12 months\, it will focus on how we: \n\nquickly developed geo-spatial analysis reports to provide insight at a locality level to support the leadership team with evidence-based decision-making\, particularly in terms of shielding and vulnerable residents;\ncreated an integrated system for customer services staff and volunteers to coordinate the community support system (food parcels\, befriending etc);\nanalysed data at a local and national level to provide a COVID-19 well-being assessment and identify the short\, medium and long-term effects;\ncollaborated with NHS Wales Informatics Service to integrate health and social care data to help with early intervention in a response to COVID19;\nworked with the local Track\, Trace and Protect team and Environmental Health to provide much needed insight into COVID19 testing information across the county (in a three-week sprint); and\nused our insight to plan for recovery in the short\, medium and long-term – focusing on the economy\, opening council services\, our internal behaviours and buildings.\n\nEmma Palmer\, Head of Transformation and Communication & Catherine James\, Deputy Head of Transformation and Communication\, Powys County Council
URL:https://www.laria.org.uk/event/internal-responses-to-covid-and-how-to-plan-for-service-development-and-change/
LOCATION:Zoom Meetings
ORGANIZER;CN="LARIA":MAILTO:admin@laria.org.uk
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