Organisation: Reigate & Banstead Borough Council

Job Title: Research Officer

Job Location: Reigate, Surrey / hybrid (remote working)

Salary: £34,245-£41,925

Contract Type: Full time, permanent

Work Location: Within the borough of Reigate & Banstead

Hours: 36

Job Description:

This role forms part of the corporate Data & Insight team which aims to shape the way the Council uses data and research to drive transformation, inform policy, support service improvement, increase income and achieve better outcomes for our residents and customers. You’ll take part in discovery work, innovative analysis and insight generation on high-profile projects within an energetic, experimental and responsible environment.

This role will appeal to those with a natural curiosity and enquiring mind, who thrive on finding out what people think and how they behave. Your work will help the Council fulfil its corporate plan aspirations to listen and learn from residents and plan & shape services using data & local insights. The diversity of skills and expertise within the team provide you with opportunities to collaborate and explore innovative new research possibilities.

You will be responsible for conducting thematic research, working with subject-matter experts across a fascinating range of public service areas, providing day-to-day variety as well as an empowering opportunity to make a tangible difference to the lives of people living or working in our Borough. Your work will span research study design, testing, delivery, analysis, evaluation and advisory activities and will offer space for autonomy, creativity and professional development.

It’s all about helping the council carry on delivering high quality core services. We need to know what works, for whom, to what extent, in what contexts, how and why/why not, to ensure our services are relevant and tailored to people’s lives. The work of our Research Officer helps us better understand our audiences and inform decisions with expert advice and evidence of what’s important to residents, service users and our staff. The role will be based at Town Hall, Reigate but accommodates hybrid working.

Application Deadline: 20 July 2025

Please see our job advert for more information: Reigate Jobs / Jobs Go Public

Contact details for any queries: robert.steele@reigate-banstead.gov.uk / 01737 276 212